Why AlloClaim? AlloClaim applies its expertise to enforce European legislation for claims following cancellations, long delays, failed correspondence and / or denied boarding. We assist you in making claims without exposing you to financial risks. Signing a Power of Attorney for AlloClaim frees you of any concern since you do not have to deal directly with the airline involved. AlloClaim has access to various daily updated data on flights, fleet management and other basic information, as well as an overview of the national and European jurisdiction in question. As a result, we are able to estimate the probability of success of your application very quickly.

A claim for your flights made in the past is always possible as long as the extinction right period is not reached. According to French law, you have a 3-year term to make a claim.

Yes, organized trips can effectively benefit from the same rights and claims under European air passenger regulations.

Yes, the procedure is dematerialized in order to trigger the procedure quickly, AlloClaim will check again the data entered and will then try to enforce your claim step by step. We keep you informed after each step and we remain available for any other questions.

We will keep you informed by email according to the evolution of your file. You can contact us directly whenever you want by email.

We deal exclusively with claims related to delay, cancellation or denied boarding at this point. However, if you incur additional costs, you are entitled to send the supporting documents directly to the company. This does not affect your chances to obtain compensation for a flight delay.

The length of the proceedings varies according to the requests. The details of each flight, the airline, legal conditions and other parameters beyond our control obviously have an impact on the processing time. An exact processing time is therefore impossible to define given these variables. That being said, we will keep you informed of the progress and progress of the complaint procedure.

AlloClaim is an organization composed of legal advisors and lawyers specializing in consumer law. Nevertheless, only lawyers can appear in court, depending on the country and not the companies. Thus, when you mandate us at the beginning of the process, it is only for the extra-judicial benefit. If an airline refuses to settle an extra-judicial dispute, our licensed attorneys will represent you in court. Our lawyers are also specialized in the field of air passenger law. We assume financial risks during the legal proceedings by offering our lawyers or legal advisors. If the procedure fails, AlloClaim will bear the costs. If an agreement is reached, the costs will be deducted from your compensation. Our lawyers and legal counsel will reach an agreement only with your consent and will tell you if this is economically interesting.

Yes it is possible, you can actually make a claim for any other passenger present on the same flight whether or not you yourself passenger. However, only the passengers concerned must be appointed. If you want to be the contact person, this means that you will handle the request (for example, for a parent or a colleague). You will need to fill in your email address and telephone number in the space provided. Moreover, it is important to note that only the passengers can receive compensation, regardless of who originally paid for the trip.